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In case of problems with file recovery, the following points should be considered and checked.
After selecting "Select recovery point", the disk containing the item you selected for recovery may not be displayed in [Connected] in [File Recovery].
Start the "Windows Disk Management". Check if a volume with a drive letter is assigned to the disk because the image applicable to the specified restore point is mounted as a disk.
The restore continues to run in the background, Microsoft Robocopy is used and the log files with the extension *_robocopy.log can be found in the program path: C:\Program Files\Actiphy\ActiveImage Protector\logs\FileRestore
(the path may differ in older versions) with the detailed copy status.